INGENERIC RMA Form
Returns & Contact
We are sincerely regretful that some of our products have not met your expectations. To return the goods, please complete the form below. You will receive an RMA number shortly. Please mark your return parcel with this number.
Please note:
– Please use one RMA form for each product you wish to return.
– Fields marked with * are required.
– Please provide photographs showing the defects described.
** For optical components, you will find the lot number on the label of the outer packaging. For optical systems, please quote the serial number.
If you have any problems submitting this form, please complete the following Word document and send it to RMA@ingeneric.com
